VICIDIAL® HOSTING

POWERED BY ETOLLFREE

Overcome Spam Flags and Boost Your

Contact Rates and work One-on-One with

and advisor Today

Product Description

Auto-dialing call center software that boosts

contact rates stops spam flags, and improves

sales conversions by implementing SHAKEN/STIR A+

rating on all outbound calls, Spam call avoidance,

reliable, trustworthy, customizable

Tier 1 Carrier

Supercharge your contact center with Tier 1 Carriers like AT&T and Verizon. Say goodbye to high contact abandonment rates and hello to crystal-clear call quality. Trust the best for your business.

STIR/SHAKEN
Get an A+ digital signature and boost trust in your call center with STIR/SHAKEN technology! Introducing the "Caller Verified" trust indicator - a game-changer in ensuring secure and trustworthy communication. Upgrade your operations today!

Improved Contact Rates
Boost Your Contact Rates with the Perfect Tool Combination: Tier1 Carrier Routing, Caller ID Rotation and Management, and A+ Digital Signatures!

Spam Flag Removed
Say goodbye to spam flags! Leave it to us to handle them while you focus on making important calls. We'll ensure that your telephone numbers stay clean and free from annoying spam.

Audience

Business owners and call center managers

who run outbound sales campaigns

Explore Our Features

Vicidial® Hosting Benefits For Your Business

One-on-One Tech Support Training
Completely Customizable
Dedicated Account
Predictive Telecommunications Dialer
Campaign Tracking & Calling Efficiency
Custom Web Reports & Data Exports
Same day service

Offer

Wait! Get a 10% discount on your first

month when you sign up now.

Features

Spam flag avoidance, Caller ID repetition management, high contact rates, low price, and same-day, personalized help via chat, Skype, Google Meet, Teams, and Zoom meetings.

Frequently Asked Questions (FAQ)

1. Why are my outgoing calls being marked as “spam likely,” and how can you help?

Many outgoing calls get flagged as "spam likely," which lowers contact rates. We eliminate these flags by applying STIR/SHAKEN technology, using proper Caller ID reputation services, disputing caller ID numbers with every call, and adhering to FCC standards to ensure your calls are approved and labeled correctly.

2. Is setting up and managing ViciDial time-consuming?

We understand that setting up and managing ViciDial can seem daunting. That’s why we offer one-on-one, on-demand training sessions and a comprehensive video library to get your team up and running quickly, ensuring fast same-day deployment and immediate results.

3. How can I improve my contact rates?

Bad contact rates can be a significant challenge. Our solution includes Tier 1 Carrier Routing, Caller ID Rotation, and A+ Digital Signatures, which collectively enhance your reach and connection quality, improving contact rates effortlessly.

4. I’m facing integration challenges with my existing systems. How can you assist?

Integration challenges can be a hassle. We take care of it for you. Simply provide your integration needs, and our developers will create any required integrations with your source leads, CRM system, or other automation platforms within 72 hours.

5. How do you ensure compliance with regulations?

Compliance is crucial. Our autodialer systems are built to meet all regulatory requirements, including TCPA, DNC, and call time regulations, ensuring you stay worry-free and fully compliant.

6. I need to scale my operations quickly. Can you help with that?

Scaling can be difficult, but with our flexible server solutions, you can effortlessly scale from 10 to 100 users with just a phone call. We allow system upgrades or downgrades within 24 hours or less to meet your business needs.

7. How do you help manage customer perceptions during calls?

Managing customer perceptions is vital. We enhance customer interaction by offering dynamic caller ID, voice recognition, quick transfers to live agents, low background noise, and eliminating bloop sounds, making every call an authentic, well-organized sales call from a reputable source.

8. How can I monitor my agents in real-time?

Real-time monitoring is essential for managing performance. Our real-time reporting screen provides detailed insights, including agents' login time, call time, hold times, waiting times, and more. You can take immediate actions like monitoring, barging, or adjusting call speeds with just a push of a button.

9. What pricing options do you offer to manage costs effectively?

Cost management is key to staying flexible and efficient. We offer various pricing plans, including pay-as-you-go and tiered subscriptions, allowing you to choose the option that best suits your budget and needs.